Please allow 1-2 days for order processing. All orders are shipped via ground, which can take 3-5 business days for delivery, depending on your location. Nature’s Sugar is not responsible for lost or missing packages. Please double-check the address that you provide.
Requests for product returns are considered on a case-by-case basis as we do our very best to ensure you are satisfied with your purchase.
If you want to return your order, please send us a request by filling out our contact form and describing the reasons for the return. If your return request is approved, items must be returned in their original condition within 7 days of return approval.
Original shipping charges are non-refundable. The buyer will also pay for return shipping which must include tracking and signature confirmation.
You have 48 hours from your course registration date to cancel and request a refund. You must not have started any course content to be eligible for a refund.