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Shipping & Returns

Requests for returns are considered on a case by case basis as we do our very best to make sure you are satisfied with your purchase.
If you want to return your order, please, send us a request by an email (info@naturessugarwax.com) describing the reasons for the return. If your return request is approved, items must be returned in original condition within 7 days of return approval.
Original shipping charges are non-refundable. Buyer will also pay for return shipping which must include tracking and signature confirmation. Nature’s Sugar is not responsible for lost or missing packages. Please double-check the address that you provide.